Latest
issue
Your search results
Search again:
Your search for 'customer feedback' returned 50 results
Showing results by relevance | view results in date order
Newly launched customer satisfaction system RatingsPlus is
to be installed in all new Anytime Fitness sites following a
successful trial.
product innovation •
10 Oct 2014
Anytime Fitness Basingstoke has trialled a new customer
feedback solution called RatingsPlus ahead of its official
launch later this year.
product innovation •
12 Aug 2014
Greens Health and Fitness has appointed three general managers at its Shipley, Wakefield and Edinburgh clubs.
news •
08 Jun 2006
Powrx is now offering an on-site introduction to vibration
training with a year of personal training support to every
customer that purchases a vibration plate from its Pro range.
product innovation •
19 Feb 2015
A new 10-year partnership between Vale of Glamorgan Council, Wales, and Parkwood
Community Leisure has kicked off with £3m worth of investment officially opened
at two local leisure centres.
news •
24 Jan 2013
The Nautilus Health & Fitness Group is to launch its new line of commercial StairMaster treadmills at Leisure Industry Week in Birmingham next week.
Nautilus Group managing director, Andrew Dick said: "The new ClubTrack contains a number of upgraded features which have come as a direct result of customer feedback."
news •
10 Sep 2003
Maintaining a consistent member experience across a growing health and fitness brand can
prove challenging.
product innovation •
11 Dec 2020
PayAsUGym has today (17 May) launched a new business intelligence platform – dubbed
the ‘Partner Portal’ – designed to help fitness operators maximise the potential of their
offering.
news •
17 May 2016
Feedback provided by users of facilities operated by Edinburgh Leisure has shown that 83 per cent rated their overall satisfaction as ‘excellent’ or ‘good’ while 88 per cent would recommend the trust to others.
news •
09 Jan 2007
Clubs can now sign up for the 3rd annual Members' Choice Health Club Awards in partnership with Health
Club Management.
news •
14 Dec 2012
Former Commonwealth Games gold medalist boxer Jamie Arthur and his wife Karen have helped
regenerate a local community space in rural south Wales into a inspiring training space and health club.
news •
05 Jul 2012
On K2’s third anniversary last month, the management of the leisure centre in Crawley was handed over to Freedom Leisure, in partnership with Greenwich Leisure and Crawley Borough Council.
news •
05 Dec 2008
Wearable tech giant FitBit has launched a premium service which will utilise users' own data in order
to provide them with personalised wellness programmes.
news •
09 Sep 2019
Leisure trust Tone has begun building work on the second of its Feel Good Factory-branded ladies only gym spaces.
news •
08 Mar 2011
Myzone is now available on smart watches, allowing Android and AppleWatch wearers to record
workouts without an additional device, and taking the tech company into the multi-billion dollar
smart watch market.
news •
22 Mar 2024
Record, respond, resolve – key
stages in a customer feedback
system. Leisure-net’s Mike Hill
explains why opening up avenues
for customer feedback is a great
opportunity, not risky business
HCM Handbook 2017
A new query builder and business intelligence tool – eyeQ – has been brought onto the leisure market
HCM issue 9 2014
The MD of Europa Park – one of Europe’s
biggest theme parks – on why he bought
a local gym, relocated it to the park and is
investing in the fitness business
HCM issue 8 2018
Gym chain DW Fitness First has revealed its strategic vision to become the UK’s largest
sports participation brand.
news •
04 May 2018
The launch of Gladstone's mobile booking app at Edinburgh Leisure sites has brought great benefits to both customers and staff
HCM issue 6 2014
Physical Company is launching a raft of new products in 2021, following consultation with clients, we get more details about the design process and what’s in store for the new year
HCM issue 11 2020
Having a friendly array of staff and PTs to make members feel welcome is the single most
important factor for loyal gym users, according to a survey of more than one million
customers.
news •
11 Mar 2015
Online gym pass provider PayasUgym will soon begin testing Bitcoin as a form of
payment across its network, paving the way for more than a third of UK gyms to
be able to sell membership via the cryptocurrency.
news •
23 Sep 2014
Pulse Fitness and Bolsover District Council have been collaborating for many years to deliver dedicated community activity spaces
HCM issue 4 2022
Physical’s new RBX Rubber Pump Set incorporates user-centric functionality for an enhanced experience, says James Anderson
HCM issue 4 2023
Technogym’s Pure Strength range allows regular members to train like elite sportspeople
HCM issue 11 2015
Virgin Active has upgraded its gym floor proposition to
maximise consumer trends in partnership with Technogym
HCM issue 10 2023
Rob Cunningham, director of leisure at BH Live, explains
the positive impact Orbit4 is having on the organisation
HCM issue 10 2023
Salt Ayre Leisure Centre, run by Lancaster City Council, has received two brand new
training areas for members – a gym and a Training Zone – following a full refurbishment.
Doors reopened to the public in September 2022.
promotion •
25 Oct 2022
payasUgym’s new Partner Portal provides operators with the marketplace data they need to make their business more competitive
HCM issue 7 2016
Latest News
US gym chain, Crunch Fitness, has bolstered its global expansion plans with the appointment of ...
Latest News
Active Oxfordshire has received £1.3 million to tackle inactivity and inequality and launch a new ...
Latest News
Barry’s – known for its HIIT workouts combining treadmills and weights – is thought to ...
Latest News
Consultancy and change architects, Miova, have welcomed industry veteran Mark Tweedie on board. Tweedie had ...
Latest News
US private equity fund, Providence Equity Partners, is acquiring a majority stake in VivaGym from ...
Latest News
The Bannatyne Group says it has officially bounced back from the pandemic, with both turnover ...
Latest News
There is speculation that Basic Fit will sell the five Spanish Holmes Place clubs it ...
Latest News
While British adults are the most active they’ve been in a decade, health inequalities remain ...
HCM promotional features
Sponsored
“Nuffield Health has 8,300 assets that are outside the original manufacturer’s warranty and are now being maintained by ServiceSport UK ”
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
Epassi, a provider of workplace wellness benefits, is creating a fitter
and more productive workforce, one membership at a time
HCM magazine
Will Orr has been talking to HCM about the company’s
new strategy for 2024, as Kath Hudson reports
HCM magazine
Now mental health is the number one reason for people to join a
health club, do fitness professionals need a grounding in counselling
to offer a more holistic service? Kath Hudson asks the experts
HCM magazine
Members are telling us they need support with their mental and spiritual health and the industry is starting to see this need. Now’s the time to fast-track our response
HCM magazine
HCM People
Dr Jonathan Leary
Founder, Remedy Place“It was as though the whole world woke up at the same time”
HCM magazine
Egym has announced deals designed to position it for growth acceleration, as Kath Hudson reports
Current vacancies
Director of Operations Active Luton
£61,000 - £64,000 + exceptional pension + excellent benefits
Luton, United Kingdom
Current vacancies
Chief Executive Officer, Mount Batten Centre Mount Batten Group
c£65,000pa + pension + benefits
mount batten centre, plymouth, United Kingdom
Read the latest issue
Featured supplier news
Following a hugely successful event last year in Split, Croatia, W3Fit EMEA, is heading to
the Chia Laguna resort in Sardinia from 8-11 October.
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Company profiles
WellnessSpace Brands offers industry-leading experiential wellness products, including HydroMassage, CryoLounge+, and RelaxSpace. Each of the ...
Company profiles
ServiceSport (UK) Ltd specialises in maintaining, servicing and re-manufacturing all brands of cardiovascular and resistance ...
Catalogue Gallery
Click on a catalogue to view it online
Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
10-12 May 2024
China Import & Export Fair Complex, Guangzhou, China
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
Search news, features & products:
Find a supplier: